Kavi Philippines is seeking an experienced and results-driven Associate Director – Operations to lead our healthcare claims processing delivery center. This strategic leadership role is responsible for overseeing multiple operational teams through Operations Manager / Assistant Managers, driving service excellence, operational efficiency, and client satisfaction across a large-scale Revenue Cycle Management (RCM) environment.
The ideal candidate will have extensive experience in healthcare back-office operations, particularly in RCM, Accounts Receivable (AR), or healthcare claims management, along with a proven track record of leading large teams and delivering measurable business outcomes.